GeekSoft | Blogs

  The post-pandemic world seems to be a lot different than the way it was before the pandemic. The way we lived and the way we worked; everything seems to have changed. Now, while some changes were hard for us to accept, others seemed to have comforted us in many ways. Let’s talk about these many positive changes which have impacted our work lives. In the following paragraphs, let’s talk about some of the major trends in the world of the contingent workforce. Trends in a Post-pandemic World Recently, in an article posted by Gartner; Brian Kropp, the head of research for Gartner HR Practice has said the following: “It is critical for business leaders to understand the large scale shifts that are changing how people work and how business gets done”. Moreover, he also said that the aforementioned business leaders need to “apply this knowledge” to their particular organizations to modify their strategy consequently. The Remote Work Era With the pandemic, businesses turned to re...

  There are a wide variety of understandable benefits that come with a holistic cloud technology-powered e-commerce solution when viewed from a business point of view. However, the bona fide and the most substantial benefits can be unlocked with a single supplementary key factor namely, a  technology partner that is not only capable of structuring as well as optimizing an already up-and-running environment, but knows the significance of vigilantly designing and executing a migration plan to acquire an existing SAP Commerce or Hybrid solutions.   Benefits of SAP Commerce Cloud Platforms What can be summarized about the benefits are majorly three, namely; flexibility, scalability as well as simplicity. Simplicity Large big-shots in the cloud tech industry offer an access to the exceptionally powerful data centers as well as networks. What can be prolonged comparatively easy with supplementary resources and, most prominently, a hardware failure does not automatical...

There is no scope of disagreement that Salesforce CRM has turned out to be the ideal CRM. International Data Corporation (IDC) has termed  Salesforce as the number one CRM provider. Salesforce has been declared thus   for the seventh continuous years. Salesforce CRM grew in its market share position and raised its revenue above any other CRM vendor. When defined, Salesforce managed services is an all-inclusive set of activities which include all such activities starting from execution to support to evolution. These Salesforce Managed Services aimed at preventing system-related issues before impacting users and Salesforce-related operations.   What Does Salesforce Managed Services Do? Salesforce Managed Services can help you do the following: ·          Consulting As a part of consulting, salesforce managed services includes businesses as well as process analysis to create a lasting strategy on Salesforce usage. ·  ...

  2020! A year we all remember for its negatives! But it was a treasure for countless industries such as the media and entertainment industry. On an international level, the aforementioned Media & Entertainment sector had been valued at $2.1 trillion in the year 2018, of which the United States accounted for about $678 billion. By the year, 2023 the market size of the media and entertainment industry is anticipated to grow by 23% valued at $2.6 trillion. The top-notch players expected to have a share in this growth, include names such as Disney, YouTube, Netflix, and more.  Issues Faced By The Media Industry Erstwhile, the media industry was affected by multiple challenges. These challenges that once troubled the industry are mentioned here below:   Manual Reporting Processes to affect sales performances.   Lack of communication between the print and digital media which led to deferred financial analysis, planning, recruitment as well as retention of sk...

  Let’s talk about a prolonged love story between Salesforce and Slack. Before Salesforce had acquired Slack, the two worked jointly for numerous years on incorporating both services to assist in sales teams to straightforwardly accessing important account-related information. With the growth in their shared customer base, they decided to comprise of tens of thousands of team installations, or their customers’ needs for more prosperous integrations across our two different platforms grew, too.   What is Slack? Slack is a team communication software along with team collaboration software that is created to construct the business communication a great deal simpler. To simplify, having an organization’s team’s communications in a single location, and effortlessly searchable. Moreover, Slack enables its user to use this from anywhere including their messages or documents, as well as programs & services; everything on a single platform.   Another important aspect...

  The first week of October is termed as Customer Service Week, It is a week to honor and celebrate professionals in the customer service profession. Over the past year, customer support agents were dutifully dealing with large number of queries asked by customers who were concerned about either cancelled flights, or vague insurance conditions, delayed packages, or even urgent and expressively important issues. Customer engagement, has in the present has become very high, while the service representatives were adjusting to   working for longer hours, new technologies, as well as remote work. This present year’s National Customer Service Week celebrates the different ways an organization’s agents contribute to the organization’s success. Whether the organization’s team is working from home, or working hybrid, or working in-person, the first week of October should be used to show extra appreciation with your team. Here are five ways how as an organization sho...